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FAQ

Why do you ship shoes without boxes?

We ship our shoes without boxes to keep shipping costs low for both you, the customer, and us, SHAGG Miami.

Do you offer wholesale?

We do not offer wholesale at this time, but check back at a later date to see if that has changed.

How often do we restock items?

All of our products are on a first come, first serve basis. We are a small company, and to be able to offer you different styles, we do not restock any styles once it is out of stock. If you see a style that you like, please do not hesitate to get it, it may just be gone when you're ready!

How long does shipping take?

Once you place your order, we will ship it out by the next business day. We provide standard shipping through USPS which can take between 3-7 business days.

Who runs SHAGG Miami?

SHAGG Miami is run by our CEO Cee Jay and her husband. She manages the website, social media accounts, and order shipments. We are looking to hire a social media manager soon! If you have experience with managing social media accounts, please submit a contact form with the subject like 'Social Media Manager' and we will be in contact.

Do you offer refunds?

We do not offer refunds, only store exchanges as long as the item has not been worn.